Terms and Conditions
This Privacy Notice (this “Notice”) explains our collection, use, and disclosure of personal information, including information we collect through our Services, at offline locations and events, and from third parties.
This Notice covers and applies to:
Services, and features we provide, such as websites, mobile applications, online services, technology platforms, and devices we own or operate (collectively, “Services”).
Personal information collected by or on behalf of LDMT and our controlled affiliates and subsidiaries (collectively, “LDMT,” “we”, “us” or “our”) through Services that link to, refer to, or display this Notice (for example, on their websites or in their own privacy notices).
What This Privacy Notice Does Not Cover
Please be aware that carriers are separate legal entities from LDMT and have their own privacy practices. You should contact your carrier directly if you have questions about their privacy practices. Although we encourage carriers to fully satisfy their legal obligations (including those relating to privacy), LDMT is not responsible for carriers’ compliance with law.
United States Only
This Notice applies only to personal information collected about individuals in the United States. If you are located in another country, please review the LDMT privacy notice that applies to your country.
CATEGORIES AND SOURCES OF PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with us, the Services you use, and the choices you make. We collect personal information about you in different ways and from different sources, including through the Services we provide.
Information You Provide to Us
You provide information to us in various ways, including when you create or modify an account with us, use our Services, ask us for information about our Services, sign up for an event, contact the Customer Service, or otherwise communicate with us. For example, we collect the following:
Contact Information: Depending on the nature of your interaction with us, we collect personal or business information such as name, email address, address, and phone number.
Payment Data: If you make a purchase, we collect credit card numbers and other payment or billing information.
Content of Communications: When you communicate with us, such as via emails, customer service requests.
Information We Generate About You
Law enforcement agencies, courts, regulatory agencies, and others: We may receive personal information from government agencies or courts for legal compliance purposes, to protect your personal safety or the safety of others, to protect LDMT’s or others’ rights or property, or to investigate fraud. We may also receive personal information from others; for example, in connection with litigation settlements, we may acquire information about you from third parties for the purpose of meeting our tax reporting obligations.
Consumer Data Analytics Firms: We receive Demographics and other data from third parties for purposes such as supporting our marketing campaigns and personalizing Services to our customers.
Parties to Corporate Transactions: We may receive personal information as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or at transfer, divestiture, or sale of all or a portion of business or assets.
Publicly Available Sources: We may obtain Demographics and other data from publicly available sources, such as open government databases or other data in the public domain, as well as information that is publicly available online on social media, networking, and other sites.
We may combine personal information we collect from any of the above sources.
COOKIES AND SIMILAR TECHNOLOGIES
Our websites, potential mobile apps, and other online Services use cookies, pixels, tags, trackers, and similar digital technologies to operate and to help collect data. Cookies are small text files placed on your device to store data that can be recalled by a web server in the same domain that placed the cookie. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well.
Cookies on our websites are used to store your preferences and settings, help authenticate your LDMT account and enable you to sign in, provide interest-based advertising, combat fraud, analyze how our Services perform, personalize your experience and the content you see on our website, and fulfill other legitimate purposes.
Our websites may also contain electronic images known as web beacons (also called single-pixel gifs) that we use to help deliver cookies on our websites, count users who have visited those websites, and gather usage and performance data. We also include web beacons in our promotional email messages or newsletters to determine whether you open and act on them, and in our ads appearing on other sites to measure the performance of those ads.
Our websites often include web beacons, cookies, pixels, tags, trackers, and similar digital technologies from third-party vendors. In some cases, that is because we have hired the third party to provide services on our behalf, such as site analytics or advertising. In other cases, it is because our web pages contain third-party content (such as embedded videos, maps, plug-ins, or ads) that contain digital technologies used to track operability and performance of the content, as well as your interaction with the content to determine its effectiveness. When your browser connects to a third party’s web server to retrieve content and/or web beacons, that third party is able to set or read its own cookies on your device and may collect information about your online activities over time and across different websites or online services that also contain that third party’s content or web beacons.
Browser controls. Web browsers vary on whether they are set to accept or allow various types of cookies and similar digital technologies by default. You can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies and similar digital technologies, this could affect certain features or services of our website. If you choose to delete digital technologies, settings and preferences controlled by those digital technologies, including advertising preferences, may be deleted and may need to be recreated.
Do Not Track. Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites do not currently respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described above.
Email web beacons. You can disable web beacons in email messages by changing the settings on your email client to prevent the automatic downloading of images.
OUR USE OF PERSONAL INFORMATION
We use the personal information we collect for purposes described in this Notice or otherwise disclosed to you. For example, we have used personal information for the following purposes, including:
Research and Development: To conduct internal research to evaluate the quality of and improve our Services, processes, and technologies; or to conduct internal research to develop new Services, processes, and technologies.
Personalization: To support our customer relationship management activities, to understand you and your preferences, to make recommendations about the Services you use and our other Services that may be relevant to you, and to deliver personalized communications, promotions, and other experiences centered around you. We may use automated processing in support of these activities.
Carrier Support: To support carrier operations.
Marketing and Advertising: To promote our Services and services and those of our selected partners through marketing, advertising, and sponsorships, as permitted by law
Seccurity, Integrity, Safety, and Legal: To comply with our legal and regulatory responsibilities; to respond to legal process or requests for information issued by government authorities or other third parties; to prevent, detect, protect against, investigate, prosecute those responsible for, or otherwise respond to a security incident, identity theft, fraud, harassment, or malicious, deceptive, or illegal activity; to investigate, establish, exercise, prepare for, or defend a pending or anticipated investigation or legal claim; to cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws or regulations, where permitted by law; and in the event of exigent circumstances, to help prevent the loss of life or serious injury or to protect the personal safety of individuals; and to protect the rights or property of others.
Business Operations: To manage and improve our business operations and our relationship with you; to operate our business and perform business functions, including accounting, finance, tax, regulatory compliance, litigation, information security, fraud detection and prevention activities; to preserve the integrity or security of our systems; to protect our rights and property; to manage our supplier and vendor relationships, including to evaluate the quality of the Services and services that our suppliers provide to us or on our behalf; to manage human resources and information technology; to improve our internal operations; and to facilitate a corporate transaction, such as a merger or acquisition, where permitted by law.
In carrying out these purposes, we combine data we collect from different sources to give you a more seamless, consistent, personalized, and relevant experience.
OUR DISCLOSURES OF PERSONAL INFORMATION
We disclose personal information with your consent, when you direct us to disclose it to others, as necessary to complete your transactions, or provide the Services you have requested or authorized. For example, when you provide payment data to make a purchase, we will disclose that data to banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, or other related financial services. We also disclose personal information to motor carriers.
Vendors, Suppliers, and Agents. We disclose personal information to vendors or agents working on our behalf for the purposes described in this Notice. In such cases we require them to use it only to perform that work for us and to use adequate safeguards to protect the confidentiality of the personal information they receive. For example, companies we have hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal information to provide those functions.
CHOICE AND CONTROL OF PERSONAL INFORMATION
Access, Correction, and Deletion
You can access, edit, or delete some of the personal information we have collected by contacting LDMT.
RETENTION OF PERSONAL INFORMATION
We retain personal information for as long as necessary to provide the Services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different Services, actual retention periods can vary significantly based on criteria such as whether your personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information; whether your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which we collected the information; whether the personal information is reasonably required to protect or defend our rights or property; or whether we are otherwise required or permitted to keep your personal information by applicable laws or regulations. Where personal information is used for more than one purpose, we may retain it until the purpose with the latest period expires.
LOCATION OF PERSONAL INFORMATION
The personal information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or vendors maintain facilities. The storage location(s) are chosen to operate efficiently and improve performance. We take steps designed to ensure that the data we collect under this Notice is processed according to the provisions of this Notice and applicable law wherever the data is located.
Location of Processing European Personal Data. We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do so, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections.
SECURITY OF PERSONAL INFORMATION
Safeguarding personal information is important to us. While no systems, applications, or websites are 100% secure, we take reasonable and appropriate steps to help protect personal information from unauthorized access, use, disclosure, alteration, and destruction.
To help us protect personal information, we request that you use a strong password and never disclose your password to anyone or use the same password with other sites or accounts.
YOUR STATE-SPECIFIC PRIVACY RIGHTS
This section supplements the US Privacy Notice above and applies to residents of Colorado, Connecticut, Montana, Nevada, Oregon, Texas, Utah, and Virginia. This section describes our collection, use, and disclosure of “Personal Data” (as defined in applicable law, to the extent the law applies to you). References to Personal Information in the US Privacy Notice also describe our practices regarding Personal Data in this section. California residents may review our California Notice at Collection and Privacy Disclosures herein.
Personal data collection, use, and disclosure. We collect the categories of Personal Data that are indicated in the chart below. The chart also indicates our purposes for collecting, using, and disclosing each category of Personal Data. The specific pieces of Personal Data we collect, use, and disclose may vary depending on your relationship with us and how you interact with us and may not include all examples listed.
Category of Personal Data
Purposes for Collection, Use, and Disclosure
(1) Identifiers such as name, email address, postal address, phone number, driver’s license number, or other similar identifiers
To develop, improve, and provide our Services (for example, customer service, technical support, troubleshooting, conducting Product research and improvements, and personalizing Services)
To understand your preferences, make recommendations, and deliver personalized offers and communications
To support authorized carrier operations (for example, to assist with service and repair scheduling and enhance the overall sales and service experience)
To promote and offer our Services, and those of our selected partners, through co-branded service offerings, joint marketing, advertising, contests, and sponsorships
To operate our business, complete transactions, and comply with legal requirements
(2) Personal Records such as a phone number or other financial information
To develop, improve, and provide our Services (for example, customer service, technical support, troubleshooting, conducting Product research and improvements, and personalizing Services)
To understand your preferences, make recommendations, and deliver personalized offers and communications
To support authorized carrier operations
To promote and offer our Services, and those of our selected partners, through co-branded service offerings, joint marketing, advertising, contests, and sponsorships
To operate our business, complete transactions, and comply with legal requirements
For payment processing, fraud prevention, credit risk reduction, or other related financial services
To allow you to participate in LDMT-sponsored special driving events
(3) General demographic information such as age, marital or family status, languages spoken, education information, gender, and military and veteran status
To develop, improve, and provide our Services (for example, customer service, technical support, troubleshooting, conducting Product research and improvements, and personalizing Services)
To understand your preferences, make recommendations, and deliver personalized offers and communications
To promote and offer our Services, and those of our selected partners, through co-branded service offerings, joint marketing, advertising, contests, and sponsorships
To support authorized carrier operations (for example, to enhance the overall carriership sales and service experience)
(4) Customer Account Details/ Commercial information such as purchase history or tendencies
To develop, improve, and provide our Services (for example, customer service, technical support, troubleshooting, conducting Product research and improvements, and personalizing Services)
To understand your preferences, make recommendations, and deliver personalized offers and communications
To support authorized carrier operations
To promote and offer our Services, and those of our selected partners, through co-branded service offerings, joint marketing, advertising, contests, and sponsorships
To operate our business, complete transactions, and comply with legal requirements
(5) Internet or Other Electronic Network Activity Information such as IP address, mobile network provider, and other network related information
To develop, improve, and provide our Services (for example, customer service, technical support, troubleshooting, conducting Product research and improvements, and personalizing Services)
To understand your preferences, make recommendations, and deliver personalized offers and communications
To promote and offer our Services, and those of our selected partners, through co-branded service offerings, joint marketing, advertising, contests, and sponsorships
To operate our business, complete transactions, and comply with legal requirements
To develop, improve, and provide our Services (for example, customer service, technical support, troubleshooting, conducting Product research and improvements, and personalizing Services)
To provide Services you request or offer Services to you
To provide location-based Services
To understand your preferences, make recommendations, and deliver personalized offers and communications
To support authorized carrier operations (for example, to assist with service and repair scheduling)
To operate our business, complete transactions, and comply with legal requirements
To protect and defend our rights
Deidentification. We may deidentify your Personal Data and disclose this deidentified information to others as permitted by applicable law. Where we deidentify information or use deidentified information, we will use the data only in deidentified form and will not attempt to reidentify that information.
Consumer rights. Subject to your state of residency and certain conditions and restrictions in applicable laws, you have the following rights with regard to your Personal Data:
Right to Access. You have the right to request access to and obtain a copy of any Personal Data that we may hold about you.
Right to Correct. You have the right to request that we correct inaccuracies in your Personal Data.
Right to Delete. You have the right to request that we delete Personal Data that we have collected from or obtained about you.
Right to Opt Out of Sales. You have the right to opt out of our Sales of your Personal Data.
Right to Opt Out of Profiling. You have the right to opt out of Profiling, as applicable, in furtherance of decisions that produce legal or similarly significant effects. We do not Profile in a manner that would result in legal or similarly significant effects and as such do not offer this right.
Right to Appeal. If we decline to act on your request, you may appeal our decision.
Oregon Residents–Third-Party Disclosures. If you live in Oregon, you also have the right to request a list of third parties to which we disclosed Personal Data.
Exercising your rights and obtaining more information. You may learn more about your privacy choices by visiting our Your Privacy Choices page here or you may use our request form to exercise your privacy rights by clicking here. You may also access, delete, and correct certain Personal Data through your LDMT account. Connecticut residents may also contact us for general information about our privacy practices. If you choose to exercise any of the privacy rights described above, you will not receive discriminatory treatment from us.
CHANGES TO THIS PRIVACY NOTICE
We will update this Notice when necessary to reflect changes in applicable law, our Services, what personal information we collect, or how we use personal information. When we post changes to the Notice, we will change the “Effective date” at the top of the Notice. If we make material changes to the Notice, we will provide notice or obtain consent regarding such changes as may be required by law.
This policy has been in effect since our inception.
HOW TO CONTACT US
If you have a privacy concern, complaint, or question for LDMT, please contact us at:
Phone: (818) 725-1225
Email: Isaactransport@gmail.com
This California Consumer Privacy Act Notice at Collection and Privacy Policy (the “California Notice”) describes how we Collect and use Personal Information (“PI”) and the rights that the California Consumer Privacy Act, as amended (the “CCPA”), provides to California residents.
To learn more about the Personal Information we collect and how we use it, you can call us at (818) 725-1225 or e-mail us at Isaactransport@gmail.com. Unless otherwise noted, the disclosures and Information Practices contained within this California Notice describe our current practices, which have not changed since our new business venture handling these services in 2024.
This California Notice applies to California Consumers that use our Services or interact with us in an individual or household capacity.
This California Notice does not apply to:
Current LDMT employees, former employees, job applicants, retirees, beneficiaries, dependents, or contractors or representatives thereof who may view their notices at management.
This California Notice supplements other parts of our website and provides additional information for California residents. In the event of a conflict between any other LDMT policy, statement, or notice and this California Notice, this California Notice will prevail as to California residents’ rights under the CCPA.
We Collected the categories of Personal Information about California residents that are indicated in the chart below. Note that the specific pieces of Personal Information we Collected about you may vary depending on the nature of your interactions with us and may not include all of the examples listed.
(1) Identifiers such as name, email address, address, phone number, or other similar identifiers
To develop, improve, and provide our Services (for example, customer service, technical support, troubleshooting, servicing, conducting Product research and improvements, and personalizing Services)
To understand your preferences, make recommendations, and deliver personalized offers and communications
To support authorized carrier operations
To promote and offer our Services, and those of our selected partners, through co-branded service offerings, joint marketing, advertising, contests, and sponsorships
To operate our business, complete transactions, and comply with legal requirements
(2) Personal Records (personal information described in 1798.80(e) of the California Civil Code) such as a phone number or other financial information
To develop, improve, and provide our Services (for example, customer service, technical support, troubleshooting, research and improvements)
To understand your preferences, make recommendations, and deliver personalized offers and communications
To support authorized carrier operations
To operate our business, complete transactions, and comply with legal requirements
For payment processing, fraud prevention, credit risk reduction, or other related financial services
(3) Characteristics of protected classifications under California or federal law, such as age, race, ethnicity, gender, and veteran and military status
To develop, improve, and provide our Services
To understand your preferences, make recommendations, and deliver personalized offers and communications
To promote and offer our Services, and those of our selected partners, through co-branded service offerings, joint marketing, advertising, contests, and sponsorships
(4) Internet or Other Electronic Network Activity Information such as IP address, mobile network provider, and other network related information
To develop, improve, and provide our Services
To understand your preferences, make recommendations, and deliver personalized offers and communications
To operate our business, complete transactions, and comply with legal requirements
To understand your preferences, make recommendations, and deliver personalized offers and communications
The CCPA defines Sensitive Personal Information as a type of Personal Information. This section describes how we Collected and used the types of Sensitive Personal Information about California residents described below. Note that the specific pieces of Sensitive Personal Information we collected about you may vary depending on the nature of your interactions with us and may not include all of the examples listed below.
We do not use Sensitive Personal Information for the purpose of inferring characteristics about you, or for any other reasons besides permitted Business Purposes. For this reason, we do not treat the Sensitive Personal Information we Collect as subject to a request to limit the use of Sensitive Personal Information and, therefore, we do not offer a way for you to submit such a request.
We may also Collect, use, or disclose all categories of personal information (“PI”) described above for other purposes authorized by applicable laws, including:
to operate and maintain the security and integrity of our Services; and
to protect the rights or property of ourselves, our affiliates, or others, including by enforcing our agreements, terms, and policies.
Further, we may Deidentify your Personal Information and disclose this Deidentified information to others as permitted by applicable law. Where we Deidentify information or use Deidentified information, we will use the data only in Deidentified form and will not attempt to reidentify that information.
We Collect Personal Information:
directly from you;
from your devices or browser;
from our affiliates;
from authorized carriers;
from Service Providers and suppliers;
from business partners;
from law enforcement agencies, courts, regulatory agencies, and others;
from data analytics firms;
from parties to corporate transactions;
and from publicly available sources.
Who We Disclose Personal Information To
We may have disclosed, or may disclose, each category of Personal Information described above to these categories of recipients:
companies within the LDMT family of companies and affiliates;
authorized LDMT carriers;
vendors or agents working on our behalf;
advertising and digital analytics companies;
joint marketing partners and authorized carriers;
Service Providers that provide customer service offerings; or
other companies that we work with to offer Services to our customers.
We have also disclosed, or may disclose, each category of Personal Information described above in other circumstances when required to or permitted by law. These circumstances include:
to businesses we partner with to provide Services requested by you;
to outside parties when disclosures are required or permitted by law to defend against legal claims;
to law enforcement agencies, courts, regulatory agencies and others when the disclosure is required or permitted by law, including to comply with valid legal process; and
to parties with whom we are involved in a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or at transfer, divestiture, or sale of all or a portion of our business or assets.
Selling and Sharing of Personal Information
This section describes the categories of Personal Information Sold to Third Parties or Shared with Third Parties (other than Sharing).
Purposes: For analytics, marketing and advertising purposes and co-branded offerings or joint marketing activities
Categories of Recipients: Advertising and digital analytics companies and joint marketing partners
Customer Account Details / Commercial Information
Purposes: For co-branded offerings or joint marketing activities
Categories of Recipients: Joint marketing partners and authorized carriers
Internet or Other Electronic Network Activity Information
We do not knowingly Sell the Personal Information of minors under 16 years of age.
Retention of Personal Information
We keep the categories of Personal Information described above for as long as is necessary for the purposes described in this Notice or otherwise authorized by law.
This generally means holding each category of Personal Information for as long as one of the following criteria apply: whether your Personal Information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information; whether your Personal Information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the Personal Information was Collected; whether the Personal Information is reasonably required to protect or defend our rights or property (which will generally relate to applicable laws that limit actions in a particular case); or whether we are otherwise required or permitted to keep your Personal Information by applicable laws or regulations.
Where Personal Information is used for more than one purpose, we may retain it until the purpose with the latest period expires. For more information about our retention policies, please contact us using the contact details below.
Your California Privacy Rights
The CCPA gives California Consumers certain rights. Where required, we will ask you to verify your identity before honoring your requests (this includes for requests made by authorized agents).
Right to Access/Know. You have the right to request that we provide you with the following information:
The categories and specific pieces of Personal Information we have Collected about you in the last 12 months.
The categories of sources from which we Collect Personal Information.
The Business or Commercial Purposes for Collecting, Using, Sharing or Selling Personal Information.
The categories of Personal Information we have disclosed about you for a Business Purpose and the categories of recipients to which it was disclosed.
The categories of Personal Information we Sold or Shared about you and the categories of Third Parties to which each category of Personal Information was Sold or Shared.
Right to Delete. You have the right to request that we delete Personal Information under certain circumstances, subject to several exceptions.
Right to Correct. You have the right to request that we correct Personal Information that we maintain about you if you believe it is inaccurate. We may request documentation from you in connection with your request. Upon receipt of a verifiable request to correct inaccurate Personal Information, we will use commercially reasonable efforts to correct the Personal Information. You can also correct certain Personal Information that we maintain about you by contacting LDMT.
Your Opt-Out Rights. You have the right to opt out of the Sale and Sharing of your Personal Information. You can opt out of Sales or Sharing via cookies or tracking technologies through an opt-out preference signal or through our Cookie Settings.
You may opt out through our cookie preference center by contacting LDMT.
Right to Non-Discrimination. You have a right to not be discriminated against for exercising rights set out in the CCPA.
How to Exercise Your California Privacy Rights
You can exercise your CCPA rights by submitting your request(s) to us using the web form located here. You can also exercise your CCPA rights by contacting LDMT: Phone: (818) 725-1225; Email: Isaactransport@gmail.com.
If you want to exercise more than one of your CCPA rights, please submit a separate request for each CCPA right, so we can track and respond to your requests more effectively. Please be aware that we will process your requests in the order we receive them.
We will need information from you to process your request so that we can confirm you are a California resident, determine if we have Personal Information about you, and, for access, correction, and deletion requests, verify your identity.
Please be aware there might be circumstances where we will not honor your request, as permitted under the CCPA. For example, if we are not able to verify your identity and that you are a California resident, we may not honor your request. In addition, we may not delete your Personal Information if an exception under the CCPA applies.
You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.